Return Policy for Medicacy

At Medicacy, we strive to provide you with the highest quality products and customer satisfaction. If you're not entirely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.

• Returns Eligibility:

We accept returns for products purchased directly from our website within 7 days of the purchase date.

Items must be in their original packaging, unused, and in the same condition as when you received them.

• Return Process:

To initiate a return, please contact our customer support at medicacyindia@gmail.com to request a return authorization.

Our customer support team will provide you with instructions on how to return the item(s) and the return shipping address.

Pack the item(s) securely in the original packaging and include a copy of the packing slip or order confirmation.

• Return Shipping:

Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product.

We recommend using a trackable shipping method to ensure the safe return of the item(s).

• Refunds:

Once we receive and inspect the returned item(s), we will process the refund to your original payment method within 7 business days.

• Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support within 7 days of receiving the item. We will assist you with a replacement or a refund.

• Non-Returnable Items:

For hygiene reasons, we do not accept returns on opened diaper packages.

• Restocking Fee:

A restocking fee may apply for returned items that are not in their original condition, damaged, or missing parts.

For any questions or concerns regarding returns, please contact our customer support at medicacyindia@gmail.com

By shopping with Medicacy, you acknowledge and agree to our return policy terms and conditions. Your satisfaction is our priority, and we are committed to ensuring a positive shopping experience.